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Plans

On this page
  1. Compare plans
  2. Features by plan
  3. Private agents
  4. Capabilities provided by Onagre
  5. When a plan or an offer ends
  6. Change your plan

Every organization starts on the Free plan. Paid plans raise the number of sensors and members, shorten the check interval and unlock more sensor types, integrations and private monitoring.

Compare plans#

Free Pro 50 Pro 100 Enterprise 200 Enterprise 500 Enterprise 1000
Sensors 10 50 100 200 500 1,000
Shortest interval 5 min 1 min 1 min 1 min 1 min 1 min
Longest timeout 5 s 15 s 15 s 15 s 15 s 15 s
Members: Admin / Manager / User / Viewer 1 / 0 / 0 / 1 1 / 2 / 5 / 5 3 / 5 / 10 / 10 5 / 5 / 100 / 100 5 / 5 / 100 / 200 5 / 5 / 100 / 400

The heartbeat and Server sensors created with each private agent belong to the agent: they do not count in the number of sensors.

Features by plan#

Feature Free Pro Enterprise
HTTP, Keyword, JSON and XML sensors ✓ ✓ ✓
Ping, Port, Domain, Certificate and Heartbeat sensors — ✓ ✓
SQL, Key-value DB, DLQ and File checksum sensors (on an Advanced agent) — — ✓
Email, Slack and Discord integrations ✓ ✓ ✓
Teams, Google Chat, Webhook, Pushover and Gotify integrations — ✓ ✓
Inviting members, within the seats of each role ✓ (one Viewer) ✓ ✓
Several environments and variables — ✓ ✓
Secrets — — ✓
Core private agents (add-on) — ✓ ✓
Advanced private agents (add-on), network discovery — — ✓

Every plan includes incidents, maintenance windows, services, the Service Map, templates and the mobile app.

Private agents#

Private agents are add-ons to a paid plan:

  • Core agents (heartbeat and machine health) — by packs of 10, 50, 200 or 1,000, on Pro and Enterprise plans.
  • Advanced agents (run your sensors inside your network) — from 1 to 200, on Enterprise plans.

The Private agents card of Configuration → Agents shows how many you use and how many your subscription includes.

Need a dedicated or on-premise platform? Contact us.

Capabilities provided by Onagre#

Onagre can grant your organization additional capabilities at no cost — more sensors, private agents, members, a shorter interval or the features of a higher plan — for a limited time or until further notice. They never change your billing: the Subscription page shows Your plan (what you pay) and, separately, Additional capabilities provided by Onagre with their end date. You can still subscribe to any plan at any time; you always get the most favourable value of your plan and of what Onagre provides.

When a plan or an offer ends#

Nothing is switched off. If your plan changes, your subscription ends or capabilities provided by Onagre expire, your existing sensors, agents and members keep working. Only what goes beyond the new limits is blocked: you cannot add sensors, agents or members, or create resources of a feature you no longer have, until you are back within the limits or upgrade.

Change your plan#

Only an Admin can change the plan.

  1. Open Subscriptions from the user menu, then Upgrade plan (or Change plan).
  2. Choose the plan, monthly or annual billing, and the agents to add.
  3. Pay on Stripe's secure page. On a paid plan, you only pay the prorated difference today.

The Subscription page also shows your current plan and usage, your Subscription history, and Open billing portal — the Stripe portal where you download invoices and update your payment method and billing details.