Mobile app

The Onagre mobile app is your on-call companion: it tells you what happened, what is affected and whether you need to act. A notification opens the incident directly; from there you see its impact on your services and you can acknowledge or comment. It is available for Android.

Set it up#

1. Install the app and sign in with your Onagre e-mail and password. Forgot it? Forgot password? opens the reset page.
2. Tap Allow notifications when the app explains what you will receive.

That's all: from now on, this phone receives the incidents of every sensor of your organization. There is nothing to add to the alerting of your sensors.

To receive less, open Account → Notifications (the round icon on the home screen) and choose:

• Critical incidents, Other incidents (major, minor, informational) and Recoveries;
• Environments: all of them, or only the ones you follow (for example Production).

These settings apply to this phone only. Android also lets you set the sound and vibration of the Incidents and Recoveries channels separately.

What the app shows#

• Home — "Is everything OK?": the overall state, the incidents that need attention, the impacted services and how many sensors are monitored. Choose the environment you follow at the top.
• Incidents: open and recently resolved incidents.
• Incident: what failed, where, since when, the services affected through their dependencies, recent measurements, the timeline (alerts sent, acknowledgements, comments) and the last technical error.
• Sensors and Services: read-only state, last 24 hours of measurements, dependencies. Configuration stays in the web app (Open in web from any incident or sensor).

Every screen says how fresh its data is. Offline, the app keeps showing the last known state — marked Offline · Last updated… — and refreshes as soon as the network is back.

Act from your phone#

Open an incident and tap Acknowledge (with an optional note for your team) or Comment. Both require the User role or above; with the Viewer role the app is read-only and shows no action buttons. See Incidents.

Notifications#

Notifications say where, what and how severe — for example "Redis sessions is down — Production · Critical · Unavailable" — never raw logs, since they can appear on a locked screen. When the problem is resolved, the recovery replaces the original notification. Tapping a notification opens the incident, even if you have to sign in again first.

Signing out (Account → Sign out) stops notifications on this phone and removes the data stored on it.

Good to know#

• Pushes go through Firebase Cloud Messaging with high priority, even when the app is closed. Battery savers that restrict background apps can delay them: exclude Onagre from them on on-call phones.
• Older versions of the app (1.0.x) registered the phone as a Mobile app integration to add to the alerting of each sensor. They keep working until you update; after the update, that integration is disabled automatically and the phone follows the settings above — you won't get each notification twice.